Last updated: September 14, 2025
Welcome to Alphaverse (operated by India Connection Impex Pvt. Ltd). These Terms & Conditions (“Terms,” “Agreement”) govern your use of our website alphaverse.co.in (the “Site”) and related services, including purchases, events, and memberships (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Eligibility
You must be at least 18 years old, or accessing the Services under the supervision of a parent or guardian. By using the Services, you confirm that you meet this requirement.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Services. Prohibited uses include, but are not limited to:
- Misusing the Site for fraudulent or unlawful activity.
- Interfering with or disrupting the Site’s functionality.
- Uploading harmful or malicious code.
3. Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us immediately of unauthorized use of your account.
4. Orders & Payments
- By placing an order, you agree to provide accurate, complete, and current information.
- All payments are processed securely through Razorpay. We are not responsible for payment failures due to issues with your bank, card provider, or Razorpay.
- Prices, products, and availability are subject to change without notice.
5. Shipping, Returns & Refunds
- We aim to ship products promptly after payment confirmation. Delivery times may vary based on location.
- Returns and exchanges are accepted subject to our Return & Refund Policy (to be linked separately if you’d like me to draft one).
- Shipping and handling fees are non-refundable unless otherwise stated.
6. Intellectual Property
All content on the Site (logos, images, designs, text, product descriptions, etc.) is the property of India Connection Impex Pvt. Ltd or its licensors. You may not reproduce, distribute, or use this content without prior written consent.
7. User Content
If you post reviews, comments, or other user-generated content:
- You grant Alphaverse a non-exclusive, royalty-free license to use, display, and distribute that content.
- You are solely responsible for ensuring that your content does not violate laws or rights of others.
8. Events & Wellness Activities
Participation in Alphaverse tournaments, wellness activations, or community events is voluntary. By registering, you acknowledge and accept that such activities may carry inherent risks, and you agree to participate at your own responsibility. Alphaverse is not liable for injuries, damages, or losses incurred.
9. Limitation of Liability
To the fullest extent permitted by law:
- Alphaverse is not responsible for any indirect, incidental, or consequential damages arising from your use of the Services.
- Our liability for direct damages will not exceed the amount you paid for the product or service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Alphaverse, its directors, employees, and partners from any claims, liabilities, or expenses arising from your use of the Services or violation of these Terms.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.
12. Privacy
Your use of the Services is also governed by our Privacy Policy, available here (link to your Privacy Policy page).
13. Termination
We reserve the right to suspend or terminate your account or access to the Services at our discretion, without prior notice, if you violate these Terms.
14. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
15. Changes to Term
We may update these Terms occasionally to reflect changes in our business, law, or services. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
16. Contact
For questions or concerns regarding these Terms, please contact us at:
India Connection Impex Pvt. Ltd
Mumbai, Maharashtra, India
Email: tshahani@alphaverse.co.in